Frequently asked questions
FAQs
What is A&I Parts Center?
A&I Parts Center is a trusted provider of semi trailer parts, wheel parts, truck filters, and heavy-duty truck parts. We specialize in offering a comprehensive range of auto parts to keep your semi trucks and trailers running efficiently and reliably. Our mission is to provide high-quality products, exceptional customer service, and competitive prices to truck owners, operators, and fleet managers.
What type of products does A&I Parts Center offer?
A&I Parts Center offers a wide variety of products for semi trucks, semi trailer parts, and heavy-duty trucks. Our inventory includes engine parts, transmission parts, brake systems such as brake drums and rotors, suspension components, electrical systems, exhaust systems, and heavy duty truck filters including air filters in Stratford, TX. We also carry lighting, mirrors, cab and body parts, tools, and accessories. Every product we offer is sourced from reputable manufacturers to ensure the best performance and durability for your vehicles.
Are the parts and accessories on A&I Parts Center genuine OEM products?
Yes, A&I Parts Center offers genuine OEM (Original Equipment Manufacturer) products as well as high-quality aftermarket parts. Whether you need semi truck filters, truck AC parts, or brake rotors, we source from trusted suppliers and manufacturers to ensure they meet or exceed industry standards. Our goal is to provide you with reliable and durable parts that you can trust.
Do you offer international shipping?
Yes, A&I Parts Center offers international shipping to select destinations. We ship semi trailer parts, truck filters, and other heavy-duty truck parts worldwide. Shipping costs and delivery times for international orders will be calculated at checkout. Please note that customers are responsible for any customs duties, taxes, and fees that may apply. For more information, please visit our [Shipping Policy] page.
What are accepted payment methods on A&I Parts Center?
We accept a variety of payment methods to make your shopping experience convenient and secure. Accepted payment methods include: Credit and debit cards (Visa, MasterCard, American Express, Discover) PayPal Apple Pay Google Pay All transactions are processed securely to protect your personal and financial information.
How long does shipping take?
Shipping times vary depending on the shipping method selected and your location. Here are the estimated delivery timeframes: Standard Shipping: 5-7 business days Expedited Shipping: 2-3 business days Overnight Shipping: 1 business day Please note that these timeframes are estimates and actual delivery times may vary due to factors such as carrier delays, weather conditions, and holidays. For more details, please refer to our Shipping Policy page.
What is A&I Parts Center return policy?
A&I Parts Center offers a hassle-free return policy. If you are not satisfied with your semi truck or trailer part purchase (including filters, AC parts, or brake drums), you can return it within 30 days of delivery for a refund or exchange, provided the item is in original condition and packaging. To start a return, contact our customer service team for authorization and instructions. For details, visit our [Return Policy] page.
Are there any warranties on the products sold by A&I Parts Center?
Yes, many of our semi trailer parts, truck filters, brake drums, and wheel parts come with manufacturer warranties. Warranty details vary depending on the product and brand. Please refer to the product description or contact our customer service team for warranty information.
Can I track the status of my order?
Yes, once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment on the carrier's website. Additionally, you can log in to your A&I Parts Center account to view your order history and tracking information.
Does A&I Parts Center offer any promotions any discount?
Yes, A&I Parts Center frequently offers promotions and discounts to our customers. To stay updated on our latest deals and special offers, sign up for our newsletter, follow us on social media, or check the Promotions section on our website. We are committed to providing you with the best value for your purchases.
