Shipping
Policy
Shipping
Shipping
Welcome to A&I Parts! We are committed to providing you with the best shipping options available. Below is a detailed overview of our shipping policy to help you understand how we process and handle your orders.
Order Processing :
Order Confirmation: Once your order is placed, you will receive an order confirmation email. This email will include your order number, the details of your order, and an estimated shipping date. Processing Time: Orders are typically processed within 1-2 business days. During peak times, processing may take longer. Please note that orders are not processed on weekends or holidays.
Shipping Methods:
We offer a variety of shipping methods to meet your needs: Standard Shipping: Delivery within 5-7 business days. Expedited Shipping: Delivery within 2-3 business days. Overnight Shipping: Delivery by the next business day. Local Pickup: Available at select locations. You will be notified when your order is ready for pickup. All shipping methods and their availability will be displayed at checkout.
Shipping Costs:
Shipping costs are calculated based on the weight, dimensions, and destination of the items in your order. The total shipping cost will be displayed at checkout before you complete your purchase.
Delivery Timeframes:
Standard Shipping: 5-7 business days. Expedited Shipping: 2-3 business days. Overnight Shipping: 1 business day. Please note that these timeframes are estimates and actual delivery times may vary depending on factors such as carrier delays, weather conditions, and holidays.
International Shipping:
We ship to select international destinations. International shipping costs and delivery times will be calculated at checkout. Please note that customers are responsible for any customs duties, taxes, and fees that may apply to international shipments.
Split Shipments:
In some cases, items in your order may be shipped separately due to availability or warehouse locations. You will receive separate shipping confirmation emails and tracking numbers for each shipment.
Order Tracking:
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment on the carrier's website.
Order Modifications and Cancellations:
Order Modifications: If you need to modify your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes once the order has been processed. Order Canceling: If you need to cancel your order, please contact our customer service team immediately. If your order has not yet been processed, we will cancel it and issue a full refund. If your order has already been processed or shipped, you will need to follow our return policy.
Lost or Damaged Shipments:
Lost Shipments: If your shipment is lost, please contact our customer service team. We will work with the carrier to locate your package or arrange a replacement if necessary. Damaged Shipments: If your shipment arrives damaged, please contact our customer service team immediately. Please provide photos of the damaged items and packaging. We will arrange for a replacement or refund as needed.
